About Lessor(Host) by Zoomcar and the car 16

• What is Lessor(Host) by Zoomcar?
• How does Lessor(Host) by Zoomcar work?
• For how long can I list the car?
• Which cars can I list? What are the variants?
• How soon can I get on-boarded to the platform?

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About Payment, Offers and Deposit 7

• What is booking revenue?
• What is my earning potential in the revenue share model?
• How is my rating calculated? What does it indicate?
• When will I receive payment from Zoomcar?
• How can I increase my earnings from the Zoomcar lessor (Host) program?

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How does sharing work? 18

• How does sharing work
• How do I share my car?
• What is my revenue share from a booking?
• How can I reschedule or pause my listing?
• Is there a minimum listing period per day or per month?

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Disputes 7

• What happens if I forget my personal belongings in the car before the listing and the car gets a booking?
• What happens if my car is caught by police?
• What happens in case a third party is injured by a lessee (Guest) while driving my car while it’s being leased during a listing?
• What happens in case my car is stolen?
• What happens if my car is listed but not on booking and is damaged?

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About Luxury cars 1

• What is a luxury car?

Penalties 3

• What happens in case the lessor (Host) delays handing over the car?
• What happens in case of listing cancellation or rescheduling?
• What if the car readiness checklist is not filled?

Car readiness - Booking start 5

• Who will take care of car cleanliness before and after a booking?
• What if lessee (Guest) drop the vehicle in dirty condition?
• What all should be cleaned before a booking?
• What are the expectations from the lessor (Host) before a booking starts?
• Understanding Car care

Damage Policy 17

• Can lessor (Host) car get damaged in a booking?
• What do lessor (Host) do if his/her vehicle is damaged by the lessee (Guest)?
• How does lessor (Host) report damage to his/her car?
• What happens after lessor (Host) raise a damage ticket?
• Are all damage and maintenance charges covered by Zoomcar?

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Fuel Policy 3

• How much fuel should there be in the car before a booking starts?
• What will be the fuel status when guests bring the car back?
• Who is responsible for fuel-related concerns under this policy?

FASTAG 8

• What is the Zoomcar FASTag policy?
• Is FASTag Mandatory ?
• What happens to my Zoomcar FASTag?
• Can I activate another FASTag if I already have an active Zoomcar FASTag?
• Where should I update my new FASTag details?

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