Disputes
Zoomcar does not take any responsibility for personal belongings left by the lessor (Host) in the car. When you create a listing, Zoomcar makes the car ava...
Mon, 6 Feb, 2023 at 3:36 PM
In case your car is caught by the police under any circumstance during a booking, Zoomcar central and on-ground team will assist you at every step in gettin...
Wed, 21 Feb, 2024 at 5:02 PM
In case a third party is injured by a lessee (Guest) while driving your car, Zoomcar will post an internal inspection if approved will cover for TP loss. F...
Mon, 6 Feb, 2023 at 3:42 PM
If such an incident occurs, Zoomcar's central and on-ground team will assist you in all legal and insurance formalities. You'll also receive compen...
Wed, 21 Feb, 2024 at 5:00 PM
In case your car is damaged while it’s not on booking, Zoomcar will not be responsible for getting it repaired.
Wed, 6 Jan, 2021 at 9:00 PM
Please report the damage to us within 24 hours of the booking end time through the post-booking checklist on the app. Make sure the car is not used for pers...
Wed, 21 Feb, 2024 at 5:00 PM
As a Host, you have an SOS option in the chatbot to get assistance. Zoomcar will connect with you and help in getting the car back safely. Also, you will re...
Wed, 21 Feb, 2024 at 4:58 PM