FASTAG

What is the Zoomcar FASTag policy?
Host have to install and maintain FASTag for the vehicle. Host should provide details to guest to recharge and use FASTag during the trip.
Thu, 1 Jun, 2023 at 3:17 PM
Is FASTag Mandatory ?
FASTag is needed by guests in over 50% bookings and becomes an important criteria for car selection. Having a FASTag improves your chance of getting a booking
Thu, 1 Jun, 2023 at 3:17 PM
What happens to my Zoomcar FASTag?
Zoomcar FASTag will be deactivated from our end once you have updated personal FASTag details. We will close the Zoomcar FASTag by 23rd June if we don't...
Thu, 1 Jun, 2023 at 3:18 PM
Can I activate another FASTag if I already have an active Zoomcar FASTag?
You can purchase and activate any FASTag & attach to the vehicle. If you plan to put a paytm FASTag for your vehicle, please wait till 23rd June because...
Thu, 1 Jun, 2023 at 3:18 PM
Where should I update my new FASTag details?
FASTag details can be updated in the host app. Update Now!
Thu, 1 Jun, 2023 at 3:19 PM
Who will recharge the FASTag?
Guest will recharge the FASTag as per their usage for the booking. Host should provide Fastag service provider details which is visible in the Fastag sticke...
Thu, 1 Jun, 2023 at 3:19 PM
What happens when guest use my FASTag balance and dont recharge?
Please note that the FASTag transaction will be between you and the guest and Zoomcar will not be liable to refund any fastag amount that the guest uses. It...
Thu, 1 Jun, 2023 at 3:19 PM
What happens if there is unused balance in FASTag from guest recharge after a trip?
We request you to settle this with the guest after the trip. The FASTag transaction will be between you and guest and Zoomcar will not be liable for any ref...
Thu, 1 Jun, 2023 at 3:20 PM