Penalties

What happens in case the lessor (Host) delays handing over the car?
If a booking is allocated to the lessor's (Host) Car, the lessor (Host) is required to serve that booking. Any denial will impact Zoomcar lessee (Guest...
Mon, 6 Feb, 2023 at 3:00 PM
What happens in case of listing cancellation or rescheduling?
You have the option to cancel, reschedule or pause any listing from the app. However, if any booking gets cancelled due to this, then cancellation policy wi...
Tue, 14 Oct, 2025 at 11:31 AM
What if the car readiness checklist is not filled?
Lessor (Host) will be responsible for filling Car ready checklist. Disputes will not be accepted if the start & end checklist is not filled. Option to f...
Mon, 6 Feb, 2023 at 3:03 PM