Damage Policy
Major damages that affect the drivability of the car are immediately repairable. whereas, smaller damages (scratches), etc which do not affect the driveabil...
Mon, 6 Feb, 2023 at 5:15 PM
The longer the car is listed on the platform, the higher the revenue that lessor (Host) make on the car. If Zoomcar starts taking cars to workshop for small...
Mon, 6 Feb, 2023 at 5:15 PM
Once lessor (Host) reports damage through the checklist, looking at the images uploaded by lessor (Host), Zoomcar will try to determine if the damage affect...
Mon, 6 Feb, 2023 at 5:26 PM
i. In case of accident/ damage caused by the lessee (Guest) or Zoomcar, the lessor (Host) shall be entitled to a downtime compensation of INR 300 (Three Hun...
Mon, 6 Feb, 2023 at 5:28 PM
Lessors (Host) are requested to look through the vehicle details online, they can find if the car is out of production or in production.
Mon, 6 Feb, 2023 at 5:28 PM
Lessor (Host) will get a downtime for 12 hours, Since, downtime eligibility starts from 36 hours after the car is taken to the workshop.
Mon, 6 Feb, 2023 at 5:29 PM
No, lessor (Host) will be eligible for downtime from 36 hours after the car is taken to the workshop.
Mon, 6 Feb, 2023 at 5:29 PM