Very rarely, in only 1 in 100 bookings, there is a possibility of the car getting damaged to the point of it being un-drivable. Zoomcar has a Zero Cost &...

Please report the damage to us within 24 hours of the booking end time. Lessor (Host) can report damages post booking through the checklist. Zoomcar will on...

Lessor (Host) can report damages post every booking through the checklist. Lessor (Host) is required to report damage within 24 hours after the booking end ...

Zoomcar will verify the damages with checklist images and classify them post which lessor (Host) can decide whether he/she wants to repair now or continue ...

All damages that occur during a booking and are raised through the checklist will be covered by Zoomcar. However, regular servicing & maintenance of the...

Lessor (Host) can select the garage of his/her choice from the list shared by Zoomcar along with the damage classification ticket update. Garage address, co...

If the car is in a drivable condition or the damage is not immediately repairable, lessor (Host) will have to take the car to the selected garage whereas, i...

Once the lessor (Host) receives the garage list from Zoomcar, the lessor (Host) can contact any garage of his/her choice. He/she can take the car, or reques...

No, Zoomcar will take care of all the damage expenses(Within the scope) incurred during a booking.

If lessor (Host) chooses to repair the car later, he/she can continue the listing and keep earning. Lessor (Host) can take the car to the garage at any time...