Since there is no acceptance required when a booking is assigned to you, you won't be able to cancel any bookings.
However, if you don't provide the car to a guest, it'll be considered a cancelled booking and will lead to a bad experience for the guest and affect your ratings negatively.
Important: You will receive a 1-star rating for the first cancellation. Multiple cancellations will result in harsher penalties. Also, for each booking that is not served, a penalty equivalent to 30% of the booking fare will be applied to your account.
How can I cancel a booking? Print
Modified on: Wed, 21 Feb, 2024 at 5:08 PM
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